Warranty Policy
Warranty Coverage
All products sold by Sumukhan come with manufacturer warranty unless specifically marked as "No Warranty". Warranty duration varies by product and brand.
Warranty Types
- Replacement Warranty: Product will be replaced within the warranty period if found defective.
- Repair Warranty: Product will be repaired free of charge during the warranty period.
- Parts Warranty: Specific components/parts are covered for a defined period.
What is Covered
- Manufacturing defects
- Hardware malfunctions under normal use
- Issues arising from standard operation
What is NOT Covered
- Physical damage, liquid damage, or misuse
- Damage from unauthorized modifications or repairs
- Normal wear and tear, cosmetic damage
- Damage from power surges or electrical issues
- Lost or stolen items
How to Claim Warranty
- Contact our support team with your order number
- Describe the issue with photos/video if applicable
- Our team will verify and guide you through the claim process
- Ship or drop off the product at our service center
For warranty inquiries, email warranty@sumukhan.com or call +880 1700-000000.
