Refund & Return Policy

Return Eligibility

You may return most new, unopened items within 7 days of delivery for a full refund. Items must be in their original packaging with all accessories and manuals included.

• Items must be unused, undamaged, and in original condition
• Original packaging, tags, and accessories must be intact
• Return request must be initiated within 7 days of delivery
• Proof of purchase (invoice or order confirmation) is required

Non-Returnable Items

The following items cannot be returned:

• Software, licenses, or digital products once activated
• Opened or used consumables (ink cartridges, toner, etc.)
• Items damaged due to misuse or improper handling
• Clearance or final sale items marked as non-returnable

Return Process

1. Initiate Return: Contact our support team via phone or email with your order number and reason for return.
2. Approval: Our team will review your request within 24 hours and provide a return authorization.
3. Pickup/Ship: We will arrange a pickup or you may drop off the item at our designated collection point.
4. Inspection: Once received, the item will be inspected (1-2 business days).
5. Refund: Approved refunds are processed within 5-7 business days to your original payment method.

Refund Timeline